Session Description:
Student circulation workers field a barrage of navigational, technological, or reference-related questions and act as mediators between librarians and patrons, who are often their peers. To alleviate library anxiety and capitalize on this peer-to-peer relationship, circulation workers learn hands-on methods for communicating information literacy to their peers. To increase the effectiveness of our training program, I grounded it within a pedagogical framework geared towards active learning, peer-to-peer teaching/learning, and knowledge-building. Returning workers problem solve real-life library scenarios with new workers thereby empowering them with skill sets to help patrons and disseminate information literacy across campus.
