Session Description:
Should academic libraries embrace a narrative to reframe services and instruction to marginalized users? Despite an array of inclusion initiatives, libraries may still fall short when servicing these individuals (e.g., people of color, queer individuals). Existing literature addressing service pitfalls uses a bewildering number of theoretical frameworks and methodologies, thus creating a confusing landscape of guidelines for practice and research. This paper suggests an innovative and overarching structure that uses Collinss (2000) intersectional theory to recast the LIS narrative to inform design of excellent and equitable service and instruction needed to strengthen academic libraries impact (ACRL 2017).
