Session Description:
Research indicates that first-generation (1G) students experience unique struggles in a university setting. A team of library staff interested in understanding the 1G student experience at Duke University learned more about the overall landscape for 1G students, conducted focus groups with 1G students, and tracked the 1G status of respondents to the librarys biennial user survey. This mixed methods study revealed challenges 1G students face and provided context and nuance for their experiences. Findings were shared with campus stakeholders and library donors interested in sponsoring services for 1G students. Learn about the research teams methodology, their recommendations to improve library services and access for 1G students, and how Duke Libraries staff formed a team to address the needs of 1G students.