Assessing a Library’s New Webpage Through Multiple Devices

 

Presented by:

  • Holt Zaugg, PhD, Harold B. Lee Library, Brigham Young University
  • Vera Terekhova, Harold B. Lee Library, Brigham Young University
  • Brian Rennick, Harold B. Lee Library, Brigham Young University
 

Description:

This study evaluated the efficacy and functionality of the new website for the Harold B. Lee Library at Brigham Young University. The website has the same look and use capabilities on a computer, tablet and smartphone and was assessed using focus groups, an online survey and usability studies of its patrons (i.e. undergraduate and graduate students and faculty). This study sought to determine what library services were being accessed through which devices by different patrons. The study sought to determine a baseline of patron use patterns to describe current website use and to compare changes in future patron website use patterns. The study also sought to determine the efficacy of using a variety of devices to access library services. This presentation reports on the procedures used to collect data regarding the functionality of the new website. It also describes patron use patterns as they accessed library services on a variety of devices.

 

Posted in 2015 Virtual Poster Session and tagged , , , , .

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